Tips on personal hygiene, cleaning and mask patterns

Washing hands

Coronavirus is a new virus that causes infection in people including a severe respiratory illness.

It spreads through close contact, mostly face to face or within a household.

It is most likely to spread if you’re face to face with someone for more than 15 minutes or sharing an enclosed space for more than two hours.

The most common symptoms are:

  • Fever
  • Breathing difficulties, such as breathlessness
  • Cough
  • Sore throat
  • Fatigue or tiredness

Sometimes people can also experience a loss of taste.

If you’re experiencing these symptoms phone 1800 675 398. Please keep 000 for emergencies only.

To help reduce the spread of COVID 19 you should:


  • Isolate yourself at home if you feel sick
  • Wash your hands often with soap and running water
  • Cover your nose and mouth with a tissue when you cough or sneeze
  • Cough or sneeze into your elbow if you don’t have a tissue
  • Use an alcohol-based hand sanitiser with more than 60% alcohol
  • Dry your hands thoroughly
  • Continue healthy habits like exercise, drinking water and getting plenty of sleep
  • Keep a 1.5 metre distance between you and others at all times
  • Wear a face mask out in public areas if you can’t be sure of maintaining the 1.5 m distance
  • Quit smoking if you’re a smoker
  • Isolate yourself for 14 days if you’ve come back from an overseas holiday

Phone 1800 675 398 if you’re showing symptoms of Coronavirus.


  • Touch your eyes, nose or mouth
  • Shake hands
  • Embrace people
  • Ignore the 1.5 metre distance requirement

How to make a reusable face covering/mask

The State Government has advised that face coverings can include reusable and disposable masks, scarves or bandanas. 

If you are looking for an environmentally friendly option, you can make your own face coverings using clothing or fabric you already own. 

Below are some helpful options on how to make your own face coverings:

If making your own face covering, it's best to use a few layers of fabric and make sure it fits snugly over your mouth and nose. 

Please remember that if you are using single-use masks, these can only be disposed of in your general waste bin. 

For more information on face coverings and the Victorian Government's directions, please visit the DHHS website.

Cleaning tips

It is not certain how long COVID-19 survives on surfaces so it’s important to clean frequently.

Here’s what you can do around the home to protect yourself against COVID-19:

  • Frequently clean high-touch items like light switches, door handles, car steering wheels and dashboards, taps, hand rails and toilet flushers.
  • Frequently clean hand-held items like phones, remote controls, video game controllers and keyboards.
  • Regularly clean toys
  • Use a disinfectant with a minimum of 60% alcohol
  • Clean surfaces with hot soapy water and let them dry before using a disinfectant
  • Use disinfectants as per manufacturer’s instructions.

For the latest COVID-19 public health information please visit

Please keep 000 for emergencies only.

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Last updated: 02 August 2020