Masks for vulnerable community members

 20 August 2020

Various face masks

The State Government has provided Councils and some local community services with a supply of face masks.

These masks are being made available for people who are considered to be particularly vulnerable to COVID-19 infection. 


Who is eligible to receive free masks?

  • People over the age of 12 years who are being actively managed for the following chronic conditions:
    • poor immunity
    • heart disease, diabetes and stroke
    • obesity
    • chronic lung disease
    • alcohol and drug dependency
    • frailty
  • People living in public housing, in crisis accommodation, or who are homeless
  • People living in rooming houses and supported residential services
  • People living with disability
  • People with other needs including alcohol and drug issues, including those attending primary and secondary needle and syringe programs
  • People experiencing mental health concerns
  • People experiencing family violence
  • Young people in residential facilities, and those receiving other health and human services
  • Young people with health and/or social issues that make them vulnerable
  • Young people living in mandatory facilities
  • Indigenous Australians. 

Where can I access masks in Monash?

Residents are reminded that it is mandatory to wear a face covering when leaving home. Face coverings can include scarves, face shields or homemade masks. For more information on face coverings visit the Department of Health & Human Services website.

If you need masks but you're unable to collect them because you have no transport or a face covering to wear, arrangements can be made to deliver masks to your house. Please discuss this with the organisation that you contact.

  • Monash Council
  • Community Connector Team
  • Monday – Friday
  • The Civic Centre is not open to the public. Masks will be mailed out to residents.
  • Phone: 9518 3555 
  • Power Neighbourhood House
  • Open Monday 10am-1pm, Tuesday 12-3pm and Friday 10am-1pm
  • Please call ahead to arrange collection
  • 54 Power Avenue, Ashwood
  • Phone: 0432 150 799
  • Mackie Road Neighbourhood House
  • Open for mask collection on Tuesdays between 1 – 2pm
  • Please email to arrange collection
  • 36 - 42 Mackie Rd, Mulgrave
  • Email: info@mackierdnh.org.au
  • Phone: 9548 3311
  • Monash Oakleigh Community Support & Information Service
  • Open Monday to Friday, from 10am – 1pm
  • 25 Downing St, Oakleigh
  • Phone: 9568 4533
    Email: admin@mocsis.org.au
  • Monash Waverley Community Support & Information Service
  • Open Monday, Wednesday & Friday 10am to 1pm
  • Located at the rear of Mount Waverley Community Centre
  • 47 Miller Crescent, Mount Waverley
  • Phone: 9807 9844
  • Dixon House
  • Open Wednesdays & Thursdays between 10am – 12pm & 1pm – 3pm
  • 2 Dixon Street, Clayton
  • Phone: 9543 8911
  • Amaroo Neighbourhood House
  • Open daily
  • 34 Amaroo St, Chadstone
  • Phone: 9807 0570

Other Locations:

Community health providers, some community pharmacies and general practitioners may also have a supply of masks to provide free of charge to their own patients and clients. Those masks will be distributed at their discretion, according to the eligibility guidelines. Residents are advised to make contact with these services directly to enquire about masks.

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