Support for businesses and residents

 14 September 2020


Support from Council 

Back Our Business - Shop Local campaign

State and Federal Government Assistance Packages

Other help options for business


Support from Council

Monash Council has made the unprecedented decision in its 2020/21 Budget to introduce a waiver on Council rates for the 2020/21 financial year as a gesture of support for the Monash community in the wake of the COVID-19 pandemic.

Council  made the decision to introduce a waiver on Council rates for the 2020/21 financial year at its August 2020 meeting on the grounds of financial hardship under section 171 of the Local Government Act 1989. This means that whilst rates will go up by an average of 2% all 81,000 ratepayers will  be provided with a 10% waiver.

Read more on the 10% waiver and the Budget.

At a Special Meeting of Council on 27 March, Council unanimously passed a set of principles to support our community, businesses and organisation during these challenging times.

Any ratepayer impacted by COVID-19 and experiencing hardship with paying rates and /or other charges can get assistance. The policy covers any remaining balance of rates this year (2019/20) and any continuing difficulty in meeting payment of rates in 2020/21. The assistance will be by way of a rates payment deferral, without any penalty interest being charged.

Examples of a charge where this applies includes fees paid for Council’s Home Care service, Meals on Wheels or pet registrations.

We've also launched a campaign to support local businesses who are adapting to trading under current restrictions. The Back Our Business - Shop Local campaign features a free register for businesses to share what they are doing and the innovative ways they've kept their businesses going. Council will promote the register to the wider community.

Principles to guide Council during Coronavirus (pdf, 140KB)

Financial Hardship Policy and application form 

Back Our Businesses - Support Local campaign

First for Business enewsletters

Top Tips to help business

For the latest updates and advice on Coronavirus, visit Department of Health and Human Services  and the World Health Organisation

State and Federal Government assistance packages

$87.5 million Outdoor Eating and Entertainment Package announced by State Government (14 Sept)

The Victorian Government’s Outdoor Eating and Entertainment Package will provide $87.5 million to councils and businesses outside of Melbourne’s CBD to make widespread outdoor dining safe, practical and a reality this summer.

$58 million will go towards grants of up to $5,000 to help hospitality businesses pay for the practical things that will make this plan work – umbrellas, outdoor furniture, screens and other equipment. There will also be investment in training, advertising, and the other supports businesses will need as we take our café culture outdoors.  

The grants will be available to licensed and unlicensed cafés, restaurants, takeaway food businesses, pubs, taverns, bars and clubs with a payroll of less than $3 million – with more than 11,000 businesses eligible to benefit.

Funding of $29.5 million will be provided to local councils to help them implement swift and streamlined permit, enforcement and monitoring processes to support expanded outdoor dining in the Third Step in the roadmap to reopening.  

Metropolitan councils and regional city councils will be eligible for up to $500,000 in assistance, while rural councils will be eligible for up to $250,000. This money can also be passed on to businesses in the form of reducing or waiving permit fees or invested in infrastructure such as streetscaping and lighting.

Outdoor Eating and Entertainment Package Media Release

Business Victoria

State Government's business relief package outlined (13 September)

A new support package will see $3 billion in cash grants, tax relief and cashflow support delivered to Victorian businesses.

Over $1.1 billion in cash grants will support small and medium sized businesses that are most affected by coronavirus restrictions including $822 million as part of the third round of the Business Support Fund. Around 75,000 eligible businesses with payrolls up to $10 million will receive grants of $10,000, $15,000 or $20,000 depending on their size. More than 108,000 businesses have already shared in $1.47 billion from the first two rounds of Business Support Fund grants.

Supporting Victorian Businesses on our road to COVID normal

Mental Health support for business owners and workers

More business support funds flowing

Backing Victorian Aboriginal Small Businesses

Supporting Melbourne communities, shopping strips and jobs

More support to keep Victorian creatives working

More survival support for Victorian businesses

New LaunchVic Board to boost startups, jobs and economic recovery

Free TAFE expansion to boost skills and drive economic recovery

Providing the skills for businesses to emerge stronger

New Angel Group start-ups

Federal Government support

Early Childhood and Relief Care Package

$130 billion Wage Subsidy Package

$250 million JobMaker plan

More than half a million to unlock infrastructure jobs in Victoria

Commonwealth Government Services

Do you access Commonwealth government services through Centrelink or Medicare?

Access these service and up to date information about changes to the services during the Coronavirus /COVID-19 pandemic here

Economic Survival Package State Government

The Victorian Government has established an $1.7 billion Economic Survival Package to support Victorian businesses and workers through the devastating impacts of the COVID-19 pandemic.

The package includes the following key programs.

  • Payroll Tax Refund 
  • Liquor license fees waived
  • Business Support Fund 
  • Working for Victoria Fund 
  • Land tax deferral 
  • Fast tracking outstanding supplier invoices 
  • Rent relief for commercial tenants in government buildings.

Economic Survival Package

Help for business

Both the Victorian and Australian Government have set up hotlines for businesses wanting more information or clarification:
-  AusIndustry contact centre 13 28 46.
-  Business Victoria hotline 13 22 15.

Victorian Government:

 Australian Government:

Other organisations:

Australian Banking Association

Victorian Chamber of Commerce

Australian Competition and Consumer Commission (guide for small business)

Please email the Monash Economic Development Team if you wish to:

  • Access up to 4 free mentoring sessions
  • Discuss assistance for your business 
  • Sign up to receive our First 4 Business e-newsletters.

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