Support for businesses and residents

 13 October 2020


Support from Council 

Enhanced Outdoor Dining EOI

Back Our Business - Shop Local campaign

State and Federal Government Assistance Packages

Other help options for business

Support from Council

Monash Council made the unprecedented decision in its 2020/21 Budget to introduce a waiver on Council rates for the 2020/21 financial year as a gesture of support for the Monash community in the wake of the COVID-19 pandemic.

In its 2021/22 Budget, Council extended its rates deferral option until 30 June 2022 to help people in our community who are struggling. To qualify, ratepayers only need to make an application declaring how COVID-19 has impacted their ability to pay their rates and/or other charges. People who applied last year in the first package of support will be automatically eligible for the extension and need not apply again.

 Council will also waive the annual permit fees for footpath dining areas until 30 June 2022 to help traders who have been severely impacted by lockdowns and closures. 

Our Back Our Business - Shop Local campaign is continuing, featuring a free register for businesses to share what they are doing and the innovative ways they've kept their businesses going. Council will promote the register to the wider community.

Principles to guide Council during Coronavirus (pdf, 140KB)

Financial Hardship Policy and application form 

Back Our Businesses - Support Local campaign

First for Business enewsletters

Top Tips to help business

For the latest updates and advice on Coronavirus, visit Department of Health and Human Services  and the World Health Organisation.

State and Federal Government assistance packages

State Government support

For the latest information on help for businesses, go to the Business Victoria website.

Federal Government support

Do you access Federal Government services through Centrelink or Medicare?

Access these services and up-to-date information about changes to the services at Services Australia.

Help for businesses

Both the State and Federal governments have hotlines for businesses wanting more information or clarification:

  • AusIndustry contact centre: 13 28 46
  • Business Victoria hotline: 13 22 15 

State Government:

 Federal Government:

Other organisations:         

Please email the Monash Economic Development Team at if you wish to:

  • Access up to 4 free mentoring sessions
  • Discuss assistance for your business 
  • Sign up to receive our First 4 Business e-newsletters

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