COVID-19 Support Program

COVID-19 Business Concierge and Hospitality Support Program

COVID safe? We’re here to help.

Do you need guidance to make sure your business, organisation or event is operating in the most COVID safe manner for your staff and customers? In partnership with the Victorian Government Department of Jobs, Precincts and Regions (DJPR), Monash Council has a new service to assist local businesses, community groups, events, organisations and markets one-on-one to meet State Government COVID requirements and implement best practice in creating a COVID safe environment.

As part of the program, we have support officers visiting businesses and liaising with community groups to assist and support in COVID-related matters. Some of the key areas the team can provide information or help for are:

• COVIDSafe Plan
• Service Vic QR Code Check In
• Signs, posters and templates for display, including multilingual signage
• Support in other measures to assist a business, group or an event create a COVID safe environment

You may want to contact us if you don’t have these requirements in place, as these compulsory measures are important to ensure we keep our community and businesses safe. With many changes to the regulations recently, it can be difficult to keep up with what is required. We can help you understand what is required of you and your organisation.

To assist, we have created a handy information kit and checklist where you can find out more details:

COVID-19 Information Kit and Checklist (pdf, 1MB)

Below are some other links to reference for important information to keep COVID safe:

• How we work: Current restrictions – details on restrictions by industry for workplaces
• COVIDSafe Plan – template and information for the mandatory plan
• FREE Victorian Government QR Code App – register your business or organisation for the Service Victoria QR Code App
• Density Quotients – information regarding the 4m2 rule and signage requirements
• Additional Industry Obligations – restrictions applicable for some industries
• Signs, posters and templates – for printing and display in your business
• Translated Information about COVID-19 – translated Coronavirus Victoria website
• Six Principles for a COVID safe Workplace – details on how workplaces must operate under COVID requirements
• Workplace Directions – features extensive information regarding requirements and restrictions for workplaces and businesses
• COVID Marshal and COVID Check-in Marshal – find out if your business or organisation needs a Marshal

We are here to support our community to keep the City of Monash a COVID safe place!

For further enquiries or questions, or if you would like a support officer to visit your organisation or business, please contact the Business Concierge and Hospitality Support Team on BCHSP@monash.vic.gov.au, or call 9518 3555.