Support for residents and businesses

26 May 2020 | 01:00AM to 31 May 2020 | 05:00PM


Support from Council 

At a Special Meeting of Council on 27 March, Council unanimously passed a set of principles to support our community, businesses and organisation during these challenging times.

Any ratepayer impacted by COVID-19 and experiencing hardship with paying rates and /or other charges can get assistance. The policy covers any remaining balance of rates this year (2019/20) and any continuing difficulty in meeting payment of rates in 2020/21. The assistance will be by way of a rates payment deferral, without any penalty interest being charged.

Examples of a charge where this applies includes fees paid for Council’s Home Care service, Meals on Wheels or pet registrations.

We've also launched a campaign to support local businesses who are adapting to trading under current restrictions. The Back Our Business - Shop Local campaign features a free register for businesses to share what they are doing and the innovative ways they've kept their businesses going. Council will promote the register to the wider community.

Principles to guide Council during Coronavirus (pdf, 140KB)

Financial Hardship Policy and application form 

Back Our Businesses - Support Local campaign

First for Business enewsletters

Top Tips to help business

For the latest updates and advice on Coronavirus, visit Department of Health and Human Services  and the World Health Organisation

State and Federal Government assistance packages

New Angel Groups provide lifeline to early stage start-ups

More than $10 million in private sector capital is set to be unlocked to help over 40 early-stage Victorian startups reach their economic potential, thanks to funding announced by the Andrews Labor Government today.

The $1.16 million investment made by the Government’s startup agency LaunchVic will provide a much-needed boost for many early-stage startups who are finding it difficult to secure seed investment to help them take the next step.

New Angel Group start-ups

$1.6 billion Childcare Package

The Federal Government announced changes to child care costs on 2 April in a temporary measure - for the next three months of the Coronavirus crisis -  that will allow parents free childcare.

Early Childhood and Relief Care Package

$130 billion Wage Subsidy Package Federal Government

The Federal Government has announced a Wage Subsidy Package to around 6 million workers who will receive a flat payment of $1,500 per fortnight through their employer, before tax.

The $130 billion JobKeeper payment will help keep Australians in jobs during the coronavirus pandemic

The payment will be open to eligible businesses that receive a significant financial hit caused by the coronavirus.

$130 billion Wage Subsidy Package

Commonwealth Government Services

Do you access Commonwealth government services through Centrelink or Medicare?

Access these service and up to date information about changes to the services during the Coronavirus /COVID-19 pandemic here

Economic Survival Package State Government

The Victorian Government has established an $1.7 billion Economic Survival Package to support Victorian businesses and workers through the devastating impacts of the COVID-19 pandemic.

The package includes the following key programs.

  • Payroll Tax Refund 
  • Liquor license fees waived
  • Business Support Fund 
  • Working for Victoria Fund 
  • Land tax deferral 
  • Fast tracking outstanding supplier invoices 
  • Rent relief for commerical tenants in government buildings.

Economic Survival Package

Help for business

Both the Victorian and Australian Government have set up hotlines for businesses wanting more information or clarification:
-  AusIndustry contact centre 13 28 46.
-  Business Victoria hotline 13 22 15.

Victorian Government:

 Australian Government:

Other organisations:

Australian Banking Association

Victorian Chamber of Commerce

Australian Competition and Consumer Commission (guide for small business)

Please email the Monash Economic Development Team if you wish to:

  • Access up to 4 free mentoring sessions
  • Discuss assistance for your business 
  • Sign up to receive our First 4 Business e-newsletters.


Date & Time

30 March 2020 | 11:30AM to 31 May 2020 | 05:00PM


Monash Council

9518 3555


293 Springvale Road, Glen Waverley 3150 View Map