Support for residents and businesses

20 July 2020 | 12:00AM to 31 October 2020 | 11:59PM


Support from Council 

At a Special Meeting of Council on 27 March, Council unanimously passed a set of principles to support our community, businesses and organisation during these challenging times.

Any ratepayer impacted by COVID-19 and experiencing hardship with paying rates and /or other charges can get assistance. The policy covers any remaining balance of rates this year (2019/20) and any continuing difficulty in meeting payment of rates in 2020/21. The assistance will be by way of a rates payment deferral, without any penalty interest being charged.

Examples of a charge where this applies includes fees paid for Council’s Home Care service, Meals on Wheels or pet registrations.

We've also launched a campaign to support local businesses who are adapting to trading under current restrictions. The Back Our Business - Shop Local campaign features a free register for businesses to share what they are doing and the innovative ways they've kept their businesses going. Council will promote the register to the wider community.

Principles to guide Council during Coronavirus (pdf, 140KB)

Financial Hardship Policy and application form 

Back Our Businesses - Support Local campaign

First for Business enewsletters

Top Tips to help business

For the latest updates and advice on Coronavirus, visit Department of Health and Human Services  and the World Health Organisation

State and Federal Government assistance packages

Mental health support for business owners and workers (12 August)

Victorian businesses doing it tough will receive more help in dealing with the stress and emotional impacts of the coronavirus pandemic through a new Victorian Government wellbeing initiative.

Minister for Small Business Jaala Pulford today announced details of a $26 million program addressing the mental health needs of sole traders and small and medium business owners and their workers.

Mental Health support for business owners and workers

More business support funds flowing (11 August)

Funds are flowing through to businesses in metropolitan Melbourne and regional Victoria as we continue to fight the coronavirus pandemic, with grants of $5,000 for 24,000 eligible businesses – totaling $120 million – out the door.

The first batch of these additional payments to metropolitan Melbourne and the Mitchell Shire went out yesterday, while applications for regional Victorian businesses opened on Friday.

Eligible businesses from metropolitan Melbourne and the Mitchell Shire that have received or applied for the initial grant will be eligible for an additional $5,000 that will be processed automatically, without previous applicants needing to apply again.

Backing Victorian Aboriginal Small Businesses (31 July)

Victorian Aboriginal businesses will be better supported following the launch of three new initiatives to increase competition, encourage collaboration and create growth backed by the Victorian Government.  

Minister for Small Business Jaala Pulford today announced more than $500,000 in funding for Kinaway Chamber of Commerce and RMIT University to deliver the projects.

Backing Victorian Aboriginal Small Businesses

Supporting Melbourne communities, shopping strips and jobs (30 July)

Communities in Melbourne will benefit from improved suburban activity centres and shopping strips through works backed by the Victorian Government that will create jobs and boost local businesses.

Minister for Suburban Development Shaun Leane today announced a $6 million investment to support local communities in Metropolitan Partnership regions, covering more than 30 council areas.

This includes $3 million for the Neighbourhood Activity Centre Renewal Fund to provide grants of up to $100,000 to stimulate business activity, support local economies and improve public amenity and accessibility during the coronavirus pandemic.

Supporting Melbourne communities, shopping strips and jobs

More support to keep Victorian creatives working (28 July)

Hundreds of Victorian creatives hit hard by the ongoing impacts of coronavirus have received a lifeline from the Victorian Government, enabling them to keep working, adapting and creating through the pandemic.

Minister for Creative Industries Martin Foley today announced almost $2.3 million in Sustaining Creative Workers grants to directly support 373 independent creatives and micro-businesses across the state.

More support to keep Victorian creatives working

More survival support for Victorian businesses

The Victorian Government will provide more support to help businesses and workers through to the other side of the coronavirus pandemic.

The Government has announced a $534 million Business Support Package – the latest support measures on top of the $6 billion in economic relief already invested since the pandemic began.

The latest measures include cash grants for struggling businesses, mental health support for business owners, relief for tourism operators who can no longer welcome Melbourne-based visitors for holidays, and tailored and targeted advice for businesses to adapt, stay afloat and then bounce back on the other side.

More than half a million to unlock infrastructure jobs in Victoria

The Commonwealth and Victorian Governments will support construction jobs across Victoria by jointly investing an additional $525 million to deliver shovel-ready infrastructure projects and urgent road safety upgrades.

Prime Minister Scott Morrison said further investment in infrastructure would play a critical role in the Commonwealth’s JobMaker plan and help the Victorian economy as it recovers from the COVID-19 pandemic.

More than half a million to unlock infrastructure jobs in Victoria

New LaunchVic Board to boost startups, jobs and economic recovery

Four new board members including a new chair have been appointed to LaunchVic, bringing new skills and experience to Victoria’s startup agency.

Minister for Innovation, Medical Research and the Digital Economy Jaala Pulford today announced the appointment of Leigh Jasper, Ilona Charles, Teresa Engelhard and Aneetha de Silva for a term of three years – with Constantine Frantzeskos and Catriona Larritt reappointed to the board.

Free TAFE expansion to boost skills and drive economic recovery

The Victorian Government will expand its signature Free TAFE program as part of a major new package of investments to boost skills, create jobs and drive the state’s economic recovery from the coronavirus pandemic.

Minister for Training and Skills and Higher Education Gayle Tierney today announced $163 million in targeted investments that will make it easier for people with pre-existing qualifications to retrain so they can get work in sectors that need more skilled workers.

It includes funding to get more Victorians impacted by coronavirus into training – particularly women and young people – in the second half of this year, for jobs in industries that will drive economic recovery.

$250 million JobMaker plan for creative economy restart

Thousands of jobs across Australia’s arts industry will be backed with a new $250 million targeted package to help restart the creative economy and get the entertainment, arts and screen sectors back to work, as they rebuild from the impacts of COVID-19.

A range of new grant and loan programs will roll out over the next 12 months to different parts of the arts sector to support the $112 billion creative economy and the more than 600,000 Australians it employs.

$250 million JobMaker plan

Upskill My Business training

The Victorian Government is giving businesses affected by the coronavirus pandemic free access to top online short courses and training events so they can plan for a stronger future and take advantage of new opportunities.

New Angel Groups provide lifeline to early stage start-ups

More than $10 million in private sector capital is set to be unlocked to help over 40 early-stage Victorian startups reach their economic potential, thanks to funding announced by the Andrews Labor Government today.

The $1.16 million investment made by the Government’s startup agency LaunchVic will provide a much-needed boost for many early-stage startups who are finding it difficult to secure seed investment to help them take the next step.

$1.6 billion Childcare Package

The Federal Government announced changes to child care costs on 2 April in a temporary measure - for the next three months of the Coronavirus crisis -  that will allow parents free childcare.

Early Childhood and Relief Care Package

$130 billion Wage Subsidy Package Federal Government

The Federal Government has announced a Wage Subsidy Package to around 6 million workers who will receive a flat payment of $1,500 per fortnight through their employer, before tax.

The $130 billion JobKeeper payment will help keep Australians in jobs during the coronavirus pandemic

The payment will be open to eligible businesses that receive a significant financial hit caused by the coronavirus.

$130 billion Wage Subsidy Package

Commonwealth Government Services

Do you access Commonwealth government services through Centrelink or Medicare?

Access these service and up to date information about changes to the services during the Coronavirus /COVID-19 pandemic here

Economic Survival Package State Government

The Victorian Government has established an $1.7 billion Economic Survival Package to support Victorian businesses and workers through the devastating impacts of the COVID-19 pandemic.

The package includes the following key programs.

  • Payroll Tax Refund 
  • Liquor license fees waived
  • Business Support Fund 
  • Working for Victoria Fund 
  • Land tax deferral 
  • Fast tracking outstanding supplier invoices 
  • Rent relief for commerical tenants in government buildings.

Economic Survival Package

Help for business

Both the Victorian and Australian Government have set up hotlines for businesses wanting more information or clarification:
-  AusIndustry contact centre 13 28 46.
-  Business Victoria hotline 13 22 15.

Victorian Government:

 Australian Government:

Other organisations:

Australian Banking Association

Victorian Chamber of Commerce

Australian Competition and Consumer Commission (guide for small business)

Please email the Monash Economic Development Team if you wish to:

  • Access up to 4 free mentoring sessions
  • Discuss assistance for your business 
  • Sign up to receive our First 4 Business e-newsletters.


Date & Time

20 July 2020 | 12:00AM to 31 October 2020 | 11:59PM


Monash Council

9518 3555


293 Springvale Road, Glen Waverley 3150 View Map