From 12 January 2022
Customer Service Counters at the Civic Centre (293 Springvale Road Glen Waverley) and the Oakleigh Service Centre (3 Atherton Road) will be open Monday to Friday, 10am-2pm.
Call Centre will operate 8.15am- 5.15pm.
10-11 January 2022
Customer Service Counters at the Civic Centre (293 Springvale Road Glen Waverley) and the Oakleigh Service Centre (3 Atherton Road) will be open Monday to Friday, 9am-3.30pm. The Oakleigh Service Centre will also be closed to the public from 1pm-2pm, Monday to Friday.
Council services
Council is committed to keeping our community safe with the implementation of COVIDSafe policies that meet the directions set by the State Government.
From 11.59pm on Thursday 23 December 2021, visitors over the age of eight (8) will be required to wear masks inside Council facilities.
When you visit our facilities, you will need to check in and all visitors aged 18 and over are required to provide proof of their COVID-19 vaccination or exception to gain entry.
Proof of vaccination status can be shown using the Service Victoria app, Medicare app, equivalent smartphone wallet or printed authorised certificate OR an authorised Medical Exception notice from the Australian Immunisation Register can be shown (either on your smartphone or printed).
If you don’t have a mobile phone, you must provide a printed copy of the original COVID Vaccination Certificate and sign-in to our register document.
Visitors under 18 are not required to provide proof of vaccination to enter our facilities.
If you have an authorised medical exception, you can enter our facilities, however we must cite proof.
To assist you, we have a concierge at the entry of our facilities to ensure the safety of all visitors.
We ask that you are kind and patient with our staff and each other as we work together to keep our community safe.
Waste Transfer Station
Open to everyone from 7.30am until 3pm, everyday including Sundays.
QR check-in required.
Please remain in your vehicle, and if you need to leave the vehicle, you must observe a 1.5-metre distance from everyone.
We strongly encourage the use of contactless card transactions.
Do NOT visit if:
- you have symptoms of respiratory disease (cough, sore throat, shortness of breath)
- have been in close contact with a confirmed case of COVID-19 in the 14 days prior to your visit.
Maternal and Child Health, Brine St Childcare, Meals on Wheels, Home Care
Continuing to operate with modifications.
Contact: 9518 3555
Kerbside bin collection and Hard Waste Collection
There are no interruptions to our kerbside bin or hard waste collection.
Council meetings are open to the public in line with COVIDSafe practices and Chief Health Officer orders.
You can still keep up with what's happening at Council meetings by watching via our livestreaming service at webcast.monash.vic.gov.au
Public questions can be sent to Council by 2pm on the day of the meeting. The question will be read out during the meeting and answer provided. A written response will also be provided.
More information regarding questions and meetings: Council Meetings
All community immunisation sessions need to be booked online at Trybooking - Monash Immunisation Sessions.
We are also asking that just 1 adult accompanies their child/children to the immunisation session. Please do not bring extended family/carers to these sessions. You must wear a mask at all times.
For any questions please contact our immunisation team on 9518 3534 or email immunisation@monash.vic.gov.au or the Maternal Child Health central booking number on 9518 3662.
Monash Public Library Service
Visit Monash Public Library Service
Aquatics and Recreation Centres
Visit Active Monash
Monash Gallery of Art
Access to MGA is via the Ferntree Gully Road entrance only. Suggested parking is the Ferntree Gully Road car park. If you park at the rear of the building you will need to walk around to the other entrance.
Visit Monash Gallery of Art
We will continue to provide frequent updates about the coronavirus and our response to it. We encourage our community to check our website, follow our Facebook page and subscribe to Monash e-News to keep in touch with us.
Follow us:
Facebook @cityofmonash
twitter @MonashCouncil
Sign up for our eNewsletter
For more information, updates and advice about Coronavirus/COVID-19 visit the Department of Health website