Stage 3 Restrictions - What's Closed and What's Open

16 July 2020 | 11:00PM to 31 July 2020 | 05:00PM


The Victorian Government has reinstated Stage 3 'Stay at Home' restrictions  across metropolitan Melbourne and the Mitchell Shire from 11.59pm on Wednesday 8 July, for six weeks

A number of essential Council services remain open and operating however some services and facilities are closed in line with the latest government advice regarding the Coronavirus/COVID-19 pandemic.

What's open

Customer Service Centres

Our service centres at the Monash Civic Centre (293 Springvale Road, Glen Waverley) and the  Oakleigh Service Centre (3 Atherton Road, Oakleigh) will be open with restricted hours from 10am until 2pm with social distancing measures in place.

We encourage people to contact us via email and phone rather than attend our centres. Only do so if you cannot use an alternative.

Phone: 9518 3555


Online:  (webchat)


Do NOT visit our centres if

  • you have symptoms of respiratory disease (cough, sore throat, shortness of breath)
  • have been in close contact with a confirmed case of COVID-19 in the 14 days prior to your visit.

When you visit our centres you will be greeted by a Concierge who will assist with your request.

There are a number of things you must do when you come into our centres:

- Use hand sanitiser on entering and exiting the building.

- Stay behind the barriers that are in place.

- Observe the 1.5 metre distancing at all times

- We have limited each transaction with staff to 15 minutes maximum so be ready with your documents and information.


Waste Transfer Station operating hours

The Monash Waste Transfer Station, 380 Ferntree Gully Road Notting Hill is open from 7.30am to 3pm, 7 days.

Please observe social distancing guidelines when around staff and other customers. Where possible, we strongly encourage the use of contactless card transactions. These measures are to limit the chance of COVID-19 (Coronavirus) infection.

Kerbside bin collection

There are also some changes to our kerbside collection (waste, recycling and green waste bins) service. In order for our contractor Solo Resource Recovery to maintain adequate social distancing for employees, they have commenced staggered operating times. This means the collection period will take place over a longer period of the day, with some bins being collected earlier or later than usual.

Place your bins out the night before your collection and make sure the bin is not overfilled and the lid is closed.

For more information phone our Customer Service Team on 9518 3555.

Council meetings

You can still keep up with what's happening at Council meetings by watching via our livestreaming service at

Public questions can be sent to Council by 2pm on the day of the meeting. The Mayor will act as the representative in reading out questions and providing a response over the livestream. A written response will also be provided.

Under current restrictions you cannot attend Council meetings in person.

More information regarding questions and meetings: Council Meetings


All community immunisation sessions need to be booked online at Trybooking - Monash Immunisation Sessions.

We are also asking that just 1 adult accompanies their child/children to the immunisation session. Please do not bring extended family/carers to these sessions.

For any questions please contact our immunisation team on 9518 3534 or email or the Maternal Child Health central booking number on 9518 3662.

Monash Youth Services

Monash Youth Services staff members are available to speak to and can be contacted directly on their mobile phones or via email. All enquiries can be made by phoning the general contact number 9518 3900 or email

Council updates

We will continue to provide frequent updates about the coronavirus and our response to it. We encourage our community to check our website, follow our Facebook page and subscribe to Monash e-News to keep in touch with us.

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Facebook @cityofmonash

twitter @MonashCouncil

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What's closed

Council has closed some services and facilities in line with the latest government advice regarding Stage 3 'Stay at Home' restrictions from 11.59pm 8 July.

Closed facilities include: 

  • Libraries - Visit our library website to find out more about our online services. You can view our storytime videos, find out about ebooks and streaming services.
  • Monash Gallery of Art - try our online shop at Monash Gallery of Art (MGA)
  • Aquatic and Recreation Centres (MARC, CAC, ORC) - find out more about our online fitness and yoga classes at Active Monash
  • Playgrounds
  • Skate parks and community basketball courts
  • Bouldering walls
  • Outdoor fitness stations
  • Sports pavilions.

Golf facilities continue to remain open.

Please see the Statement from the Premier on the reinstatement of Stage 3 restrictions: Statement from Premier

For more information, updates and advice about Coronavirus/COVID-19 visit the Department of Health and Human Services website.

Follow us:

Facebook @cityofmonash

twitter @MonashCouncil

Sign up for our eNewsletter

Date & Time

16 April 2020 | 03:00PM to 31 July 2020 | 05:00PM


Monash Council

9518 3555


293 Springvale Road, Glen Waverley 3150 View Map