The Maternal Child health service is continuing to support families during the Covid-19 crisis. All measures are being taken to ensure the safety of the community and Staff. The MCH program will be delivered under the advice from the Department of Health and Human Service.
As of the 13 July 2020, our Maternal Child Health centers will hold short face to face appointments (15 min or less) for all infants aged 2 weeks, 4 weeks, 8 weeks and 4 months at one of the MCH centres.
The following measures have been put in place
- Increased cleaning measures to maintain the health and safety of clients and staff
- only 1 carer and the infant/child to attend the center for appointments
Upon attendance at the centre we ask:
- Clients to remain in their vehicle. The nurse will call you on you mobile and ask you to come into the centre.
- Social distancing of 1.5 meters in the waiting room and nurse offices must be strictly adhered to. Please follow the directions of the nursing staff at all times
- Nurses will be wearing mask and face shields during the assessment. Please attend the MCH centre wearing a face covering. If you are unable to provide a face covering when attending, please call the central booking number on 9518 3662 to change the appointment to telehealth or telephone. It is NOT recommended that infants or children wear face masks.
Prior to your appointment and before entering the MCH centre, the nurse will ask you:
- Have you or an immediate family member returned overseas or interstate travel in the past 14 days?
- Have you or an immediate family member been in contact with someone who is unwell, has a suspected case of Covid-19 or has tested positive to Covid-19?
- Have you or your family member in the last 14 days have been unwell with a high temperature, chills or sweats, short of breath, sore throat, cough or flu like symptoms? Or any other known infectious illness?
- Have you or a family member been test for Covid-19 and are awaiting test results?
Please call the central booking number on 9518 3662 if any of the above questions apply to you or a family member prior to your attendance at the centre.
Families with infants/children 6 months and older will be offered telephone or telehealth appointments. Some families may be asked to attend the MCH Centre for a short follow up face to face appointment for 10 – 15 min, after their telephone/telehealth appointment. The MCH nurse will speak with you about this.
- From Thursday 23 July 2020 all clients age 12 years and over are required to wear a face mask when in a public space as per the Department of Health and Human Services. Please attend the MCH centre wearing a face covering. If you are unable to provide a face covering when attending your visit please call the central booking number on 9518 3662 to change the appointment to telehealth or telephone.
- It is NOT recommended that infants or children under 12 years of age wear face masks or face coverings as per DHHS
- All Nursing staff will be wearing masks and face shields during the appointment.
Breastfeeding support Services
Face to face appointments with a qualified Lactation Consultant can be organised through your MCH nurse. These are booked appointments only, NO drop in services available. Read more: Breastfeeding support.
New parent groups
All first time parents will be offered to join an online new parent groups. Read more: New Parents Groups.
Sleep and Settling
Sleep and settling services are being offered through telehealth. Read more about the groups: Sleep and Settling program.
COVID-19 resources for parents and carers
Raising Childrens Network
Royal Children Hospital
Helpful ways to explain coronavirus to children (credit to Noah’s Ark) (pdf, 1MB)
Maternal Child Health Service (MCH)
The Maternal Child Health service offers a schedule of 10 appointments for children and their families from birth to school age. These 10 Key Age and Stage appointments include a home visit after birth, then centre visits at 2, 4 and 8 week, 4, 8 , 12 and 18 month, and 2 and 3.5 year consultations. The Maternal Child Health Service is a free health service available to all families living in the City of Monash. Families meet with registered nurses who have further training in midwifery and maternal child health.
The MCH service provides information, guidance and support on the following topics and many more:
- child health and development
- maternal and family health
- infant feeding including breast feeding and transition to solids
- community information and local supports
- safety and injury prevention
- sleep and settling
- toilet training
- infant and child behaviour
- child and parent relationships
Play ideas and activities for children
Activities for children at local libraries
Long Day Care Centre Brine Street - YouTube channel
Victoria Together - online resources for current online attractions in Victoria.
For information regarding appointments call Central Booking Line on 9518 3662.
We are committed to being a child safe organisation and have zero tolerance to abuse of children and young people, please read Safeguarding Children and Young People.
What is the nearest MCH centre to me?
From 4 January 2021 - Mulgrave MCH centre is relocating to Mulgrave Community Centre, 355 Wellington Rd, Mulgrave.
- Batesford Hub: 94 Batesford Road, Chadstone
- Brandon Park: 7 Collegium Avenue Wheelers Hill
- Clayton: Clayton Community Centre, 9-15 Cooke Street Clayton
- Huntingdale: 59 Greville Street Oakleigh East
- Kerrie: 35 Boyanna Road Glen Waverley
- Mount Waverley: 35 Sherwood Road Mount Waverley
- Mulgrave: 55 Shaftsbury Drive Mulgrave (form 4 January 2021 relocating to Mulgrave Community Centre)
- Oakleigh: relocated to Link Health and Community Centre, 8-10 Johnson St, Oakleigh
- Pinewood: 11 Pinewood Drive Mount Waverley
Please see our Interactive Maps: MCH Centres (open into a new window/tab).
Note: Monash Interactive Maps are only available for Australian IP addresses.
Free MCH App
The free MCH App provides a modern digital solution and a resource families can use every day for trusted information on child and maternal health.
Time saving features include information on popular child health and development topics; click-to-call emergency contacts; prompts for upcoming MCH consultations and regular updates and messages.
Download: Maternal and Child Health App (State Government of Victoria)
Information to help you
Parent feedback - online
Privacy Information (Maternal & Child Health) (pdf, 116KB)
Introducing your baby to solids (pdf, 214KB)
Booking an appointment
To make an appointment, please call the Monash MCH central booking service on 9518 3662. An interpreter service is available if required. If the matter is urgent please contact your local GP or nearest emergency department.
How to get advice from a nurse
Maternal Child Health 24 hour line 13 22 29.
The MCH Line is a 24-hour telephone service supporting Victorian families with health and parenting concerns. If you wish to speak with a Maternal Child Health nurse and are unable to contact us please contact the MCH 24 hour line on 13 22 29.
What days are the MCH centres open?
The days vary from centre to centre, Monday to Friday only. Hours of operation are usually 8.30am to 4.30pm and appointments are available from 9am to 3.30pm.
Evening sessions are available from 4.30pm to 6.30pm. Please talk to your nurse or call 9518 3662 to arrange an appointment.