The Maternal & Child Health Service is continuing to support families during COVID-19. All measures are being taken to ensure the safety of the community and staff. The MCH program will be delivered under the advice from the Department of Health (DHS).
Update to Maternal & Child Health Service
Maternal Child Health and Immunisation appointments are continuing face to face for all clients, along with First time parent groups, Sleep and Settling Groups and one to one Breastfeeding support.
Telephone or telehealth appointments are available for families not able to attend the MCH centre
An SMS reminder will be sent 3 to 4 days prior to appointments. Please read the full message as it will indicate:
- Where your appointment has been booked
- Date and time of your appointment
- Any requirements for your attendance
- Current COVID information
If you are unable to attend you appointment or have any questions, please call the central booking number on 9518 3662.
Upon attendance at the centre we ask that:
- All caregivers scan and complete the Victorian Government QR code
- People strictly adhere to social distancing of 1.5m in the waiting room and nurses offices.
- Please follow the directions of nursing staff at all times
- Please attend the MCH centre wearing a face mask. Nurses will be wearing masks and face shields during the appointment. It is NOT recommended that infants or children under 12 years of age wear face masks, as per DHS guidelines
- If you are unable to provide a face mask when attending, please let the nurse know and a disposable mask will be provided
Prior to your appointment and before entering the MCH centre, please read the COVID 19 questions and let the nurse know if any of these apply to you:
- Are you currently required to be in isolation because you have been diagnosed with Coronavirus (COVID-19)?
- Have you or an immediate family member been in contact with someone who is unwell?
- or has a suspected case of Covid-19
- or has tested positive to Covid-19 and is awaiting a negative test result
- Have you been directed to a period of 14 day quarantine by the Department of Health and Human Services as a result of being a close contact of someone with Coronavirus (COVID-19)?
- Have you or an immediate family member in the last 48 hours been unwell with any of the following symptoms:
- High temperature
- Sore throat
- Shortness of Breath
- Runny nose
- Loss of sense of smell
- Flu-like symptoms? Or any other known infectious illness?
Please call the central booking number on 9518 3662 if any of the above questions apply to you or a family member prior to your attendance at the centre.
- Please attend the MCH centre wearing a face mask. If you are unable to provide a face mask when attending your visit, please call the central booking number on 9518 3662 to change the appointment to telehealth or telephone.
- It is NOT recommended that infants or children under 12 years of age wear face masks, as per DHS guidelines.
- All nursing staff will be wearing masks and face shields during the appointment.
Breastfeeding Support Services
Face-to-face appointments with a qualified Lactation Consultant can be organised through your MCH nurse. These are booked appointments only, Drop-in services are NOT available. Read more: Breastfeeding support.
New Parent Groups
All first-time parents will be offered face-to-face and telehealth. To join a group please speak to the MCH nurse or call 9518 3662. Read more: New Parent Groups.
Sleep and Settling
Sleep and settling services are being offered through telehealth and face-to-face day stay sessions. Read more about the groups: Sleep and Settling program.
COVID-19 resources for parents and carers
Raising Childrens Network
Royal Children Hospital
Helpful ways to explain coronavirus to children (credit to Noah’s Ark) (pdf, 1MB)
COVID-19 vaccine and breastfeeding information (pdf, 672KB)
Maternal & Child Health Service (MCH)
The Maternal & Child Health service offers a schedule of 10 appointments for children and their families from birth to school age. These 10 Key Age and Stage appointments include a home visit after birth, then centre visits at 2, 4 and 8-week, 4, 8, 12 and 18-month, and 2 and 3.5-year consultations. The Maternal & Child Health Service is a free health service available to all families living in the City of Monash. Families meet with registered nurses who have further training in midwifery and maternal and child health.
The MCH service provides information, guidance and support on the following topics and many more:
- child health and development
- maternal and family health
- infant feeding including breastfeeding and transition to solids
- community information and local supports
- safety and injury prevention
- sleep and settling
- toilet training
- infant and child behaviour
- child and parent relationships
Play ideas and activities for children
Activities for children at local libraries
Long Day Care Centre Brine Street - YouTube channel
Victoria Together - online resources for current online attractions in Victoria.
For information regarding appointments, call the Central Booking Line on 9518 3662.
We are committed to being a child-safe organisation and have zero tolerance to abuse of children and young people. Please read Safeguarding Children and Young People.
What is the nearest MCH centre to me?
From 4 January 2021 - Mulgrave MCH centre is relocating to Mulgrave Community Centre, 355 Wellington Rd, Mulgrave.
- Batesford Hub: 94 Batesford Road, Chadstone
- Brandon Park: 7 Collegium Avenue Wheelers Hill
- Clayton: Clayton Community Centre, 9-15 Cooke Street Clayton
- Huntingdale: 59 Greville Street Oakleigh East
- Kerrie: 35 Boyanna Road Glen Waverley
- Mount Waverley: 35 Sherwood Road Mount Waverley
- Mulgrave: 55 Shaftsbury Drive Mulgrave (form 4 January 2021 relocating to Mulgrave Community Centre)
- Oakleigh: relocated to Link Health and Community Centre, 8-10 Johnson St, Oakleigh
- Pinewood: 11 Pinewood Drive Mount Waverley
Please see our Interactive Maps: MCH Centres (open into a new window/tab).
Note: Monash Interactive Maps are only available for Australian IP addresses.
Free MCH App
The free MCH App provides a modern digital solution and a resource families can use every day for trusted information on child and maternal health.
Time-saving features include information on popular child health and development topics; click-to-call emergency contacts, prompts for upcoming MCH consultations and regular updates and messages.
Download: Maternal and Child Health App (State Government of Victoria)
Information to help you
Parent feedback - online
Privacy Information (Maternal & Child Health) (pdf, 116KB)
Introducing your baby to solids (pdf, 214KB)
Booking an appointment
To make an appointment, please call the Monash MCH central booking service on 9518 3662. An interpreter service is available if required. If the matter is urgent please contact your local GP or nearest hospital emergency department.
How to get advice from a nurse
Maternal & Child Health 24-hour line on 13 22 29.
The MCH Line is a 24-hour telephone service supporting Victorian families with health and parenting concerns. If you wish to speak with a Maternal & Child Health nurse and are unable to contact us, please contact the MCH 24-hour line on 13 22 29.
What days are MCH centres open?
The days vary from centre to centre, Monday to Friday only. Hours of operation are usually 8.30am to 4.30pm and appointments are available from 9am to 3.30pm.
Evening sessions are available from 4.30pm to 6.30pm. Please talk to your nurse or call 9518 3662 to arrange an appointment.