Online Service Request/ Payments

Payments

Online payments:
* Dog/cat registration renewal
* Business registration/permit (Public Health Registration or Footpath Traders Permit)
* Fines
* Rates payments
* Registration for rates direct debit charges

Apply for Business Permits

Council now offers a streamlined online business application form and specialist customer service through a Business Application Officer to assist you up front and throughout your permit process.

Additional at-call hard waste collection

From 1 July 2018 Monash residents can book an additional hard waste collection that they pay for at the time of booking.

Children and Family

* Immunisation booking (evening sessions)
* Kindergarten enrolment

View Planning Applications/ Objections

* Find all planning applications that are currently advertised for public comment.
* Register an Objection
* Search the status of current and previous planning applications (and subdivisions) dating back to 2010

Complaints Process

A complaints process has been created to assist you to make a complaint to the Council and to ensure that a complaint is handled in a fair and courteous manner and within established timeframes.

Lodge other request

Lodge a request with our Customer Service:
Animals, building, planning, family, children, footpaths, roads or street lights, graffiti/vandalism, parking, traffic, property, rates, trees or other.
In emergency call After Hours Service on 9518 3555.

Community Directory

* Add or update your organisation
* Request printed copy

Street Trees

Council is responsible for pruning street trees.
If you believe the street tree outside your property needs pruning, submit your request online. In case of safety hazard, please call Council's After Hours Service on 9518 3555.

Tenders

Tender Portal:
* Tender lodgement and registration
* Current tenders and status