Online Service Request/ Payments

Payments

Online payments:
* Dog/cat registration renewal
* Business registration/permit (Public Health Registration or Footpath Traders Permit)
* Fines
* Rates payments
* Registration for rates direct debit charges

Animal registration/permit

* New animal registration
* Existing registration renewal
* Additional animals permit renewal
* Domestic Animal Business registration renewal

Apply for Business Permits

Council now offers a streamlined online business application form and specialist customer service through a Business Application Officer to assist you up front and throughout your permit process.

Additional at-call hard waste collection

Monash residents can book an additional hard waste collection that they pay for at the time of booking.

Swimming Pool and Spa Registration

Register online your swimming pool or spa. All owners of the permanent and/or relocatable swimming pools and spas must register their pool/spa with Council.

Building Online Services

Private building surveyors Section 80, Section 30 and Section 73 documentation, Report and Consent or Report Only of Council, Property Information Certificates, Swimming Pool or Spa Registration and application for Demolition approval.

Children and Family

* Immunisation booking
* Kindergarten enrolment

View Planning Applications/ Objections

* Find all planning applications that are currently advertised for public comment.
* Register an Objection
* Search the status of current and previous planning applications (and subdivisions) dating back to 2010

Engineering Plan Checking

If you are undertaking building work, connecting to Council's drain, or subdividing land, you may need to provide an engineering plan to be checked and approved by Council.

Complaints Process

A complaints process has been created to assist you to make a complaint to the Council and to ensure that a complaint is handled in a fair and courteous manner and within established timeframes.

Lodge other request

Lodge a request with our Customer Service:
Animals, building, planning, family, children, footpaths, roads or street lights, graffiti/vandalism, parking, traffic, property, rates, trees or other.
In emergency call After Hours Service on 9518 3555.

Community Directory

* Add or update your organisation
* Request printed copy

Street Trees

Council is responsible for pruning street trees.
If you believe the street tree outside your property needs pruning, submit your request online. In case of safety hazard, please call Council's After Hours Service on 9518 3555.

Tenders

Tender Portal:
* Tender lodgement and registration
* Current tenders and status