Council manages most of the storm water drainage network to
cope with rain water in our local streets. Melbourne Water is responsible for large
drains and creeks. It is important to note that the drain system can cope with
most rain, although some storm events may exceed the capacity.
If a life is at risk in an emergency please call 000
If assistance is required during a storm event please
contact the SES on 132 500
After a storm event Council can be contacted on 9518 3555
for drainage related matters.
Issues with Drainage
You can contact Council on 9518 3555 to report drainage
issues and we will respond within 10 working days.
An inspection may occur to determine what, if any action is
to be undertaken. Please report missing or displaced pit lids to Council so
that these can be safely refitted in a timely manner.
Council's Drainage Responsibilities
Council provides maintenance to drainage sites. Maintenance can include the removal of
rubbish, silt, tree roots, etc. These can be removed by suction, high pressure
jetting and root cutting.
We also upgrade and replace our drainage system as required.
Our focus is to assess and prioritise areas where water has
entered a home and is likely to displace residents.
Council has multiple projects to manage storm water which
- Urgent works – often replacing failed drains
- Local drainage program
- Strategic drainage program
- Development contribution program
Capacity issues are the most common when our drainage system
is overloaded. Unfortunately we must wait until the water dispels. Our standard
is to address concerns when water directly affects the inside of your home.
Tree roots also cause issues, blocking drains. Once reported
they will be inspected, roots cut and then cleared so the drain can continue to
Blockages are common due to debris. Once reported these are
inspected, and cleared so the drain can continue to function.
For further information or to report an issue please contact
Council on 9518 3555.