Draft Complaints Policy

 01 October 2021


Call for Submissions

On Tuesday 28 September 2021, Council adopted a draft Complaints Policy.

The draft policy may be viewed below:

Draft Complaints Policy (pdf, 254KB)

Written submissions are invited on the policy and will be received until 5pm, Monday 8 November 2021.

A Committee appointed by Council will meet to consider all submissions received on the Complaints Policy, at 7pm, Tuesday 16 November 2021, at the Monash Civic Centre, 293 Springvale Road, Glen Waverley.

If COVID-19 restrictions are in place, the meeting will be conducted virtually.  The meeting will be able to be viewed via Council’s website: www.monash.vic.gov.au

Anyone wishing to be heard by the Committee in support of their written submission must stipulate that as part of their submission.

Submissions may be sent to the Civic and Governance Coordinator:

  • By mail to Civic and Governance Coordinator, Monash Civic Centre, 293 Springvale Road, Glen Waverley Vic 3150; or

  • Via e-mail to: Nick.Andrianis@monash.vic.gov.au


Chief Executive Officer


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