Report a tree issue

Council trees are all trees located on land owned or managed by Monash City Council. This includes all trees located within parks and gardens, reserves, bushlands, streets and nature strips.

Council undertakes regular inspections and works to maintain its trees in good health and condition, however if you would like to report an issue please submit your request below.

Please note that Council does not maintain trees on private property. For tree removal or tree works within the Vegetation Protection Overlay (VPO), please visit: Vegetation Protection Overlay.

The below online requests are monitored during business hours, Monday to Friday. Please do not use this service for urgent requests.

Call us immediately on 9518 3555 (24 hours) to report an urgent issue.

Fallen Tree/ Branch

Step 1.Report Fallen Tree or Hanging Branch

Please submit your request online.

When reporting the issue, we will ask you for:

  • The location of the tree/branch (Property Search screen)
  • Enter the location address or the nearest address. You will be able to add more information in the ‘further information’ field (next screen)

You will be able to upload a photo of the tree/branch to help us respond to your request.

Fallen Tree / Hanging Branch

Step 2.After you report an issue

After you report the issue, a member of our Horticulture team will review your request and action as appropriate.

If requested, Council will notify you of the outcome.

Pruning

Step 1.Tree Pruning Request

Every street tree in Monash is inspected and, if needed, pruned once per year.

If you believe the street tree outside your property needs pruning, please submit your request online. You will be able to upload a photo of the tree to help us respond to your request.

Pruning Request

In case of a safety hazard, please call Council's After Hours Service on 9518 3555.

Step 2.After you report an issue

After you report the issue, a member of our Horticulture team will review your request and action as appropriate. 

If requested, Council will notify you of the outcome.

Tree Litter

Step 1.Tree Litter

Trees are expected, as part of their natural biological processes, to drop leaves, branches, flowers and fruit from time to time. Residents are encouraged to tidy up the leaf litter and place within their garden bin. If you believe this litter is excessive and you require assistance, please submit a request online.  

You will be able to upload a photo of the tree to help us respond to your request.

Tree Litter

Step 2.After you report an issue

After you report the issue, a member of our Horticulture team will review your request and action as appropriate. 

If requested, Council will notify you of the outcome.

Roots

Step 1.Report Hazardous Roots

Please submit your request online.

When reporting the issue, we will ask you for:

  • The location of the hazardous roots (Property Search screen)
  • Enter the location address or the nearest address. You will be able to add more information in the ‘further information’ field (next screen)

You will be able to upload a photo of the root to help us respond to your request.

Hazardous Roots

Step 2.After you report an issue

After you report the issue, a member of our Horticulture team will review your request and action as appropriate.

If requested, Council will notify you of the outcome.

Contact Us

Phone

9518 3555

Email

mail@monash.vic.gov.au
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