Moving to a private waste service

Steps

Step 1.Now

If fortnightly collection doesn't meet your needs, you may need to move to a private waste collection service.

Contact us if you plan to move and we will adjust your 2026-27 rates notice.

Contact us

Step 2.Council bins collected

Look for an SMS from us with the date we'll come to remove your bin(s).

We'll aim to collect it as close as possible to the start of your new private service.

Step 3.Rates notice updated

If you told us about your move to a private waste service after 1 July 2026, you'll see the separate waste charge in your 2026–27 rates notice.

Once we confirm your move, we'll send you an updated rates notice with the waste charge removed.