Please read Council's Complaints Policy(PDF, 581KB)
To make a complaint about decisions made and actions taken by Council staff or contractors, or decisions made by the elected Council, please contact the responsible officer or complete the online Complaint Form.
Complaint Form
For all other complaints, please Report an Issue or Make an Enquiry
Service (in alphabetical order)
Contact
Aged Care Services
Mary.Martin@monash.vic.gov.au
Animals
Greg.Talbot@monash.vic.gov.au
Aquatic Centres
Tony.Oulton@monash.vic.gov.au
Arts & Events
Margherita.Barbante@monash.vic.gov.au
Building
Kaitlyn.Zeeck@monash.vic.gov.au
Capital Works
Andrew.Andonopoulos@monash.vic.gov.au
Communications & Media
Imogen.Kelly@monash.vic.gov.au
Community Laws
Customer Experience
Margaret.Spowart@monash.vic.gov.au
Drainage
Dino.DeMelis@monash.vic.gov.au
Facility Maintenance
Footpath Maintenance
Hall Hire
Kindergarten & Day Care
Sharon.Bahn@monash.vic.gov.au
Libraries
Maternal & Child Health
Parks & Gardens
Paul.Ridgway@monash.vic.gov.au
Planning
Playgrounds
Privacy
Amanda.Sapolu@monash.vic.gov.au
Public Health
Rates
Recreation Facilities
Street Trees
Transport & Traffic
Ross.Evans@monash.vic.gov.au
Waste & Recycling
Kristy.Green@monash.vic.gov.au
Youth Services
Other
mail@monash.vic.gov.au
The updated Policy was adopted at the 13 December 2022 Council meeting.
Please watch Council meeting video recording (item 4.2)