Resources for older adults
We've compiled useful links on information and services for older people (listed alphabetically).
Council resources
Community directory
The Positive Ageing Directory has now transitioned to the online Community Directory, making it easier than ever for residents to connect with local groups and services.
Select the 'Older adults' category to find clubs and community groups tailored to your interests. All listings are maintained by community groups and organisations.
More information: Community Directory
Positive Ageing Lifestyles Program
Discover a range of free or low-cost activities that cater to diverse interests, encouraging a vibrant and active lifestyle.
More information: Positive Ageing Lifestyles Programs
Other resources and support services
Carers Victoria
The peak body representing all unpaid carers in Victoria. Depending on your situation, Carers Victoria can offer support, run workshops and connect you with other services and support groups who may be able to help.
Website: Carers Victoria
Phone: 1800 514 845 or 03 9396 9500
Compass: Guiding action on elder abuse
National website created to help older adults navigate the complex issue of elder abuse and to guide action to end the problem.
Website: Compass
Phone: 1800 ELDERHelp (1800 353 374)
Council on the Ageing (COTA) Victoria
The leading peak body representing, and advocating for, older people to government, the general community and media.
Website: Council on the Ageing Victoria
Phone: 1300 135 090
Dementia Australia
The national peak body supporting people living with dementia their families and carers. Dementia Australia supports people impacted by dementia through advocacy, education, research and community engagement.
Website: Dementia Australia
24/7 National Dementia Helpline: 1800 100 500
Elder Rights Advocacy
An independent organisation that provides information and direct advocacy support to older people receiving or eligible for Commonwealth-funded aged care services.
Website: Elder Rights Australia
Phone: 1800 700 600
Monash Community Safety Register
A free phone support service for eligible older people or people living with a disability in the City of Monash. Volunteers will call you for a friendly check-in and to ensure you are adequately supported during crisis or emergency situations.
Website: South East Volunteers - Monash Community Safety Register
Phone: 03 9590 5700
My Aged Care
My Aged Care is your starting point for accessing Australian Government-funded aged care services.
Website: My Aged Care
Phone: 1800 200 422
National Seniors Australia
A not-for-profit organisation that gives Australians aged over 50 greater visibility and a strong national voice.
Website: National Seniors Australia
Phone: 1300 765 050
Older Persons Advocacy Network (OPAN)
OPAN supports tens of thousands of older adults each year, providing free, confidential and independent information to support older adults seeking or receiving government-funded aged care.
Website: OPAN
Phone: 1800 700 600
Palliative Care Australia
The national peak body for palliative care.
Website: Palliative Care Australia
Seniors Online
The Victorian Government portal for senior Victorians. Apply for a Seniors Card(eligibility criteria applies)and get information on news, events, Seniors Card discounts and more.
Website: Seniors Online
Seniors Rights Victoria
Provides information and support for those concerned about elder abuse for Victorians 60 and older or Indigenous Victorians 45 and older.
Website: Seniors Rights Victoria
Phone: 1300 368 821
Switchboard: Out and About
A free volunteer visiting service for older lesbian, gay, bisexual, transgender and/or intersex (LGBTI+) people across Victoria.
Website: Switchboard
Phone: 1800 729 367
Information in your language
Centre for Cultural Diversity in Ageing (CCDA)
CCDA supports older adults from culturally and linguistically diverse backgrounds, ensuring that aged care services are inclusive and response to the needs of people accessing aged care services.
Website: Centre for Cultural Diversity in Ageing
Phone: 03 8823 7979
Ethnic Communities Council of Victoria (ECCV)
ECCV supports older adults from migrant and refugee background, providing information on elder abuse prevention, health and wellbeing and social inclusion. ECCV also supports older adults accessing aged care services.
Website: Ethnic Communities Council of Victoria
Phone: 03 9354 9555
Translating and Interpreting Service (TIS)
TIS is a language service for people with limited English or no-English. Request an interpreter on the phone or a document translation service.
Website: Translating and Interpreting Service