FAQ - Commercial waste service changes

Why are commercial services changing?

Most commercial properties do not use Council's waste services, as many choose more cost-effective private options.

Matching Council’s commercial service with our residential service improves efficiency through standardised bin sizes and collections, while supporting smaller businesses with a simpler, more familiar and consistent waste service.

 

Does this mean that businesses can opt out of having a waste service altogether?

No. Businesses will only be able to stop receiving Council's waste services when they have confirmed they are moving to a private waste service provider. 

How big is a 240 litre bin?

A 240 litre bin is the same size as the yellow-lid recycling bin that most councils provide to residential properties.

My business doesn't need a recycling bin. Can I opt out?

No, a recycling bin will be part of the standard waste collection for residential and commercial properties in Monash from 1 July 2026.

What happens if a business does nothing?

If no change is requested, eligible businesses will continue to receive Council’s standard waste service from 1 July 2026.

 

Who is eligible to make this decision? Tenants or property owners?

Either the tenant or owner of the commercial property can let us know of the waste preference.

Property owners will be able to make changes to the waste service directly with Council in the future if there is a change of tenant or circumstances.

What is a waste charge?

A waste charge is a separate charge that appears on your rates notice. It applies only to properties that receive our waste services.

Why are you introducing a waste charge?

The cost of providing waste services has increased by 31% over the last 5 years. For the same period, rate increases have been capped by the State Government at 12.25%. We can't keep up with increasing waste costs and continue providing all the services our community needs.

What will the waste charge cover?

The separate waste charge will recover the full cost of providing a kerbside waste collection service including:

  • Collection of bins
  • Running and maintaining collection trucks
  • Waste disposal and processing fees
  • The waste levy charged by the State Government
  • New and replacement bins
  • Hard waste collection (residential only)

Why are waste costs increasing so much?

The cost of providing waste services has increased by 31% over the last 5 years.

Victorian Government fees to dispose of waste have also increased and councils are being required to introduce new services to recycle more waste.

Changes in global markets for recyclable items and stricter regulations are also contributing to higher waste costs.

As landfills in the eastern region of Melbourne reach capacity, Monash will need to explore alternative waste disposal methods, such as waste to energy or transporting waste to the western region of Melbourne, both of which are likely to incur higher costs.

What is Council doing to reduce costs?

The most effective way to reduce waste costs is to reduce the amount of waste we generate. It is significantly cheaper to reduce or reuse waste than to dispose of it.

The introduction of a fortnightly residential waste service has increased the amount of recyclable material recovered and reduced disposal costs. We are now applying the same approach to smaller commercial properties by aligning bin sizes, collection frequency and education with our residential service.

We also operate a bin inspection program that helps inform and educate customers about correct waste and recycling use, while identifying common issues that can be addressed through broader community waste education programs.