Responding to your feedback on our Road Management Plan

Published on 14 May 2026

We maintain more than 750km of roads and 1,500km of footpaths across Monash to keep our community moving. Our updated Road Management Plan sets out how often we inspect them, and the repair timeframes you can expect if you report common issues like potholes and trip hazards.

Listening to our community

In late 2025, we invited our community to provide feedback on proposed updates to the Road Management Plan.

We initially proposed extending the response timeframe for footpath repairs from 10 days to 20 days. This was to align with longer timeframes now used for works on footpaths along major arterial roads managed by the Victorian Government (such as Springvale Road and Warrigal Road).

Community feedback raised concerns about how this could affect accessibility, particularly for people with mobility needs. After considering that feedback, the final Road Management Plan keeps the 10‑day timeframe for footpath repairs. 

Proactive inspections

All Council managed roads and footpaths are inspected at least once every 24 months. Busier local roads are inspected at least once every 12 months, and high-use footpaths at least once every 3 months.

More than 90% of the repair and maintenance jobs come from our proactive inspection, with the rest originating from customer reports and requests. 

What you can expect when you report an issue

These are the timeframes for the most common road and footpath reports we receive (timeframes are in working days). These are the maximum timeframes; our teams work to respond as quickly as possible.

Urgent safety hazards - we will assess and reduce risk within 1 day:

• Dangerous debris, dead animals or hazards on the road
• Substances on the road that could cause accidents
• Missing or severely damaged stormwater pit covers

Common road issues - we will assess within 5 days and reduce risk within 10 days:

• Large potholes on roads and bike lanes
• Edge breaks and surface defects in traffic lanes
• Road hazards that could potentially damage vehicles

Footpath trip hazards - we will assess within 5 days and reduce risk within 10 days:

• Cracks and uneven surfaces
• Raised or sunken sections
• Missing or loose pavers

Major road surface damage - we will assess within 5 days and restore within 30 days:

• Significant road deformation
• Kerb and channel movement

Line marking - we will assess within 5 days and restore within 60 days:

• Faded road markings (like lane lines)

Signs and traffic controls - we will assess within 5 days and fix within 10 days:

• Missing or unreadable road signs
• Traffic signal faults or damaged infrastructure under council’s control

Fallen trees and obstructions: we will assess and clear within 5 days

• Fallen trees or large branches blocking roads, paths or access

Report an issue with a road or footpath here.

What has changed since the 2021 Road Management Plan

We’ve made several updates based on best-practice benchmarking and changes to Victorian Government requirements.

Clearer, easier-to-understand content: We’ve updated definitions and simplified wording so the plan is easier to read.

Updated tree clearance heights: We’ve increased the clearance height for trees overhanging major roads to 4.5 metres and local roads to 4.3 metres. This supports safety for pedestrians, cyclists and motorists, while reducing unnecessary pruning of the trees that shade and cool our neighbourhoods.

Who looks after which roads in Monash?

Not all roads in Monash are looked after by Council.

Council usually maintains local streets and neighbourhood roads. Major arterial roads, the busier routes that connect suburbs, are managed by the Victorian Government.

Arterial roads carry high volumes of traffic, while councils focus on the local road network residents use every day. In Monash, Victorian Government managed roads include:

• Centre Road
• Clayton Road
• Dandenong Road
• North Road
• Springvale Road
• Warrigal Road

If you are not sure who manages a road, you can still report it to Council and we’ll help direct it to the right agency.

Next steps

The updated Road Management Plan comes into effect from 1 June 2026, read more about the consultation and view the plan.

Thanks to everyone who provided feedback.