Fortnightly collection of landfill and recycling bins is now in place. See your waste calendar for new collection days. Read more.
Your rates pay for services including roads, footpaths, drains, parks, libraries, sporting facilities and kindergartens. Annual rates notices are sent in July or August each year.
We've introduced a new system with more flexible payment options and online account management. Existing direct debit customers need to register again.
Find out more
Choose from a range of payment options, including direct debit, online and BPAY.
Learn about rates concessions, including eligibility, how to apply and automatic concessions.
If you are having difficulty paying your rates or have fallen behind in payments, you may apply for a payment plan or hardship assistance.
View and pay rates online.Managing agents can register for multiple notices.
Change of name, address or property ownership (Notice of Acquisition of an Interest in Land).
Submit request for a refund of your overpaid rates.
Learn how rates and property valuations work, and find out how to appeal a rates notice or object to a valuation.
Your rates notice will list waste costs separately from July 2026.
State Government levy which is used to fund Victoria’s emergency services and fire services.
If you are selling a property, you will need a Land Information Certificate. Also for refinancing purposes.