Energy, Gas and Water Bill Community Help Session

Next date: Thursday, 17 September 2026 | 01:00 PM to 03:30 PM

This session is for anyone who has questions, needs support, or simply wants to learn more about managing their bills. It's facilitated by the Energy and Water Ombudsman's office.

We'll start with a short information session, then attendees can receive individualised help on the following:

• Ensuring you are on the best energy plan
• Find out about concessions, payment plans and relief grants
• Get support with concerns or complaints about your electricity, gas or water provider.

Bookings are essential and can be made online or by calling 9887 6226.

What to bring

 Please bring your most recent electricity, gas and water bills so staff can provide personalised assistance.

Important: There may be a short wait for individual support, but you're welcome to relax and enjoy afternoon tea while you wait.

When

Location

Kerrie Rd Neighbourhood House, 36 Kincumber Drive, Glen Waverley, 3150, View Map